Friday, October 10, 2025 | |
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9:00 AM - 10:00 AM |
As generative AI continues to evolve, its potential to reshape mental health care is becoming increasingly clear.
This three-part webinar series explores how Gen-AI is transforming the mental health landscape by opening new paths of support for individuals around the world and expanding access to personalized care on a scale never seen before. As AI becomes integrated into therapy, support systems, and the lives of hundreds of millions of people, it’s essential to understand both the exciting opportunities and the challenges that lie ahead.
Part 1 Opens the conversation with a focus on therapists. Lindsey Thomson will speak from a lived experience perspective as a therapist who has actively engaged with AI tools in clinical practice. She will explore how AI can support therapists in navigating clinical tools and knowledge, with a focus on using prompts to surface implicit bias in AI-generated responses. Drawing from her own personal experience of using AI in place of a therapist, Lindsey will also share a cautionary account of the ethical limitations and risks posed by AI, underscoring the irreplaceable value of human connection and clinical judgment in therapy.
Key Discussion Points:
- Using Prompts to Surface Implicit Bias in AI Responses: Demonstrating how targeted prompts can reveal bias in AI-generated content; exploring the ethical responsibility of clinicians when working with AI outputs; and discussing the implications of biased AI for marginalized and diverse populations.
- Lived Experience - Replacing a Therapist with AI: Sharing personal experiences of using AI as a substitute for therapy; examining the emotional and ethical consequences of relying on AI for mental health support; and addressing the slippery slope: convenience vs. clinical complexity.
- The Ethical Limitations of AI in Therapy: Why AI cannot fully replicate the therapeutic relationship; highlighting the importance of attunement, embodiment, and trauma-informed care in human therapy; and exploring the potential harm when AI is mistaken for relational healing.
- The Irreplaceable Value of Human Connection in Therapy: Exploring what AI cannot offer: empathy, nuance, and presence; addressing the danger of over-relying on tech in emotionally vulnerable moments; and reaffirming the need for skilled, regulated mental health professionals in an AI-enhanced future.
- Reflections and Recommendations for Practitioners: Providing guidance for ethically and thoughtfully incorporating AI into practice, encouraging critical engagement and ongoing dialogue around tech use, and offering suggestions for training, supervision, and policy development in a Gen-AI world.

Founder & Registered Psychotherapist
Momentum Mindset
CANADA
Lindsey Thomson is a Registered Psychotherapist, Clinical Supervisor, teacher, retreat leader, and self-proclaimed "Builder of Bold Ideas" on a mission to revolutionize mental wellness for healthcare professionals. With over eight years of experience navigating the complexities of burnout, compassion fatigue, and emotional resilience, Lindsey uniquely blends clinical expertise with her passion for accessible mental health solutions. She is the founder of Momentum Mindset, specializing in empowering professionals to reclaim their mental well-being through innovative approaches, including AI-driven digital tools.
A passionate advocate and engaging speaker, Lindsey’s presentations bring relatable storytelling, humor, and practical strategies together, inviting audiences to rethink emotional boundaries and resilience. When she’s not championing mental health innovation or guiding women's wellness retreats, you’ll find her immersed in pop culture analysis, exploring mindfulness through yoga, or embarking on her next creative writing adventure. Lindsey believes that sustainable well-being isn't just achievable—it's essential for compassionate, effective patient care. She’s thrilled to share actionable insights at eMHIC, ensuring healthcare professionals thrive personally and professionally.

Fractional Strategic Initiatives Lead and Webinar MC
eMHIC
ENGLAND
Fiona Costello is a seasoned healthcare professional with over 15 years of experience spanning the NHS, private, and non-profit sectors. Currently serving as Strategic Initiatives Lead at eMHIC, International Business Development Director at Aire Innovate, and SVP Partnerships at Brain+, Fiona has consistently demonstrated her commitment to improving health services through technology. Her notable achievements include expanding digital mental health technology within NHS services at SilverCloud Health, contributing to the Canadian Mental Health App Assessment Standard with ORCHA, and enhancing digital health delivery in India. At Aire Innovate, Fiona advocates for the adoption of low-code platforms in healthcare, believing these tools can streamline processes and enhance patient care. With a focus on driving innovation safely and effectively, Fiona remains dedicated to learning and growing in the digital health field, always striving to contribute positively to healthcare outcomes through innovative solutions.