Over the past decades, mental health has gained increasing importance. Despite the high prevalence of mental health issues and growing awareness of the need to seek help, barriers such as stigma and long waiting lists persist, leading to treatment gaps where many people in need of mental health care do not receive it.
One promising solution is the use of technology, which has the potential to reach underserved populations and complement traditional treatment methods. Despite its potential, technology faces challenges in (international) adaptation, uptake, and adherence. Involving various stakeholders, especially end-users, in every stage of technology development is crucial to adapting these digital solutions to the needs of different national contexts. With the SUPER project, we aimed to enhance the level of user involvement in developing and adapting digital mental health solutions on an international scale. To do so, the project team set up guidelines and tested them during tandem pilots adapting local digital mental health solutions for adoption in another country, in this case in Denmark and the Netherlands. Lessons learnt from these pilots further formed the final guidelines. During this webinar, the SUPER project team will discuss the results from the tandem pilots and the resulting guidelines.
Key Project Learnings and Discussion Points:
- Conduct thorough market research
- Collaborate with local experts
- Apply design thinking as an iterative process
- Allocate sufficient time for translation and local adaption
- Clarify your expectations to the intended users
- Prioritize safety and flexibility

eMHIC
Fractional Strategic Initiatives Lead and Webinar MC
England
Fiona Costello is a seasoned healthcare professional with over 15 years of experience spanning the NHS, private, and non-profit sectors. Currently serving as Strategic Initiatives Lead at eMHIC, International Business Development Director at Aire Innovate, and SVP Partnerships at Brain+, Fiona has consistently demonstrated her commitment to improving health services through technology. Her notable achievements include expanding digital mental health technology within NHS services at SilverCloud Health, contributing to the Canadian Mental Health App Assessment Standard with ORCHA, and enhancing digital health delivery in India. At Aire Innovate, Fiona advocates for the adoption of low-code platforms in healthcare, believing these tools can streamline processes and enhance patient care. With a focus on driving innovation safely and effectively, Fiona remains dedicated to learning and growing in the digital health field, always striving to contribute positively to healthcare outcomes through innovative solutions.

Center for Digital Psychiatry, Denmark
Implementation Consultant
Denmark
Christian Korthé Carlsen works as an implementation consultant at the Center for Digital Psychiatry in the Region of Southern Denmark. Christian specializes in user engagement and works with it as a central role in designing digital solutions.
His expertise primarily revolves around fostering collaboration among stakeholders and analyzing their requirements to design optimal services. Christian has been a key participant in working with co-creation in projects such as MindApps, which assesses and displays quality-ensured health apps.

Thomas More University of Applied Sciences
Digital Mental Health Researcher
Sylvie Bernaerts (PhD) is a researcher in the People and Well-being research group, research line Psychology and technology. Her areas of expertise are immersive technology and artificial intelligence in (mental) health care.
Sylvie holds a master’s degree in psychology (clinical and health psychology) and obtained her PhD in biomedical sciences from KU Leuven with research on the behavioural and neural effects of oxytocin in adult males with autism spectrum disorder. Sylvie mainly conducts practice-based research on the use and implementation of immersive technology (VR, 360° video) and artificial intelligence in (mental) health care. In recent years, for instance, she worked on the Immersive Care and Immersive Mental Health projects, both funded by VLAIO (Vlaams Agentschap Innoveren en Ondernemen). She currently works on the AI-Cares project and the European Interreg project SUPER. With the knowledge and expertise gained from these projects, she advises the professional field on the implementation of immersive technology in their organisation.

Centre for Digital Psychiatry, Region of Southern Denmark
Project Manager
Søren Lange Nielsen is a project manager at the Centre for Digital Psychiatry, Region of Southern Denmark, where he works with regional, national, and international projects dedicated to developing, implementing and evaluating digital mental health solutions.
In particular, this includes the use of video consultations and the assessment and use of health apps in a national and regional context such as MindApps.dk, a platform that assesses and promotes trusted health apps.

GGz Centraal, Netherlands
Psychiatrist
Netherlands
Yvette Roke has been a psychiatrist at GGz Centraal, the fourth-largest psychiatric hospital in the Netherlands, since 2001. An innovator and researcher, she earned her PhD in 2013, focusing on prolactin-related side effects of antipsychotics in children with autism spectrum disorder (ASD). Post-PhD, Yvette developed SAM (Stress Autism Mate), an E-mental health app for ASD self-management.
She won the Health Valley Bridge Prize and Tenzinger Healthcare Smart Innovation Award in 2021, and SAM earned a bronze award from VGZ in 2022. Her team also created SAM Junior for young people with ASD and 1e STAPP for those on mental health care waiting lists. These apps, co-created with lived experience individuals, are scientifically validated, secure, and available in seven languages.