This webinar addresses an urgent challenge: the painful reality of help-seeking faced by individuals with complex mental health needs. For many, accessing traditional mental health services is overwhelming and confusing due to long waitlists and prohibitive costs. This is often exacerbated by stigma and the complexity of people’s situations – with other psychosocial factors like homelessness, family and domestic violence, neurodivergence and intellectual disability all playing a part in a clinical presentation – leading to critical gaps in their care.

Join us for a focused fireside chat with Rachel Green, CEO of SANE Australia. Rachel will share how SANE is leading the way with a digital-first approach to mental health care that complements existing services while offering new solutions that break down barriers in legacy systems. Digital psychosocial services have the potential to overcome cost and geographic barriers, offering vital connection to others on a similar recovery journey and hope to those often overlooked and in distress, especially as traditional public systems face significant pressures.

Attendees will gain insight into how digital mental health can transform support systems, providing critical support and a more tailored approach to care. While face-to-face support remains essential, digital solutions offer an essential, immediate bridge, meeting people where they are and easing suffering in the interim, leading to better consumer outcomes at a time when conventional treatment options face severe capacity challenges.

Key Discussion Points:

• Why so many are left behind: Understanding why people with complex mental health needs often go unsupported, and what it truly means to be there for them.
• A lifeline in the digital space: How SANE is connecting individuals to vital, free digital supports, including counselling, peer support, and moderated forums.
• The power of belonging: The profound impact of community and connection in digital spaces for those living with serious mental health challenges.
• Co-designing for impact: What it takes to create truly inclusive and trauma-informed digital services for people with complex needs.
• Relieving the pressure, reaching more: How digital mental health tools can ease the strain on overloaded systems and extend care to those traditional services can't reach.
• Shaping tomorrow's care: What SANE's pioneering approach reveals about the future of mental health support, both in Australia and globally.