Fiona Costello is a seasoned healthcare professional with over 15 years of experience spanning the NHS, private, and non-profit sectors. Currently serving as Strategic Initiatives Lead at eMHIC, International Business Development Director at Aire Innovate, and SVP Partnerships at Brain+, Fiona has consistently demonstrated her commitment to improving health services through technology. Her notable achievements include expanding digital mental health technology within NHS services at SilverCloud Health, contributing to the Canadian Mental Health App Assessment Standard with ORCHA, and enhancing digital health delivery in India. At Aire Innovate, Fiona advocates for the adoption of low-code platforms in healthcare, believing these tools can streamline processes and enhance patient care. With a focus on driving innovation safely and effectively, Fiona remains dedicated to learning and growing in the digital health field, always striving to contribute positively to healthcare outcomes through innovative solutions.

Rachel Green is one of Australia’s leading innovators in mental health strategy and reform, digital service design, lived experience leadership and large-scale implementation. 

As CEO of SANE Australia, Rachel is responsible for the national delivery of digital resources and support services to Australians living with complex mental health needs. In this role, Rachel has led the co-design, development and implementation of Australia’s first digital psychosocial recovery and support platform, incorporating a range of tailored supports currently utilised by almost 200,000 Australians each year.  

Before joining SANE, Rachel held senior executive roles in mental health reform, policy development and program implementation. This included establishment of the National Mental Health Commission, authoring the Contributing Life Framework, developing Australia’s first national consumer paid participation policy and producing the first National Report Card on Mental Health and Suicide Prevention. Rachel also directed implementation of the $14m multi-site Black Dog Institute LifeSpan suicide prevention research trial and supported implementation of the Australian National Suicide Prevention Trial across the country. 
Rachel designed and implemented an Australian-first trial of a peer-led residential suicide prevention and recovery pilot called ‘SPARC’, opened Sydney’s first peer-led residential Prevention and Recovery Centre and designed and delivered eFriend, an Australian-first virtual peer warm line built to support mental health impacts in the community during the COVID-19 pandemic. 

Rachel is driven by her passion for lived experience-led design of innovative services to meet the ever-growing need for support for both individuals and families facing mental health issues and suicide.