Friday, October 17, 2025 | |
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10:00 PM - 11:00 PM |
The digital revolution has significantly transformed mental health care, enhancing accessibility and enabling innovative treatment approaches. However, these advancements also present challenges, including setting clear standards for both digital and non-digital services, and addressing concerns over client confidentiality, privacy, and data protection.
To maintain and improve the quality of care, it's essential to focus on clear service standards, effective data management, robust measurement strategies, and the development of digital tools that genuinely enhance treatment outcomes.
In Part II of this two-part webinar series, eMHIC will take an intercontinental view of Scotland, England, Canada and Singapore to understand how each is progressing in integrating digital mental health into mainstream care.
Key Discussion Points:
- How are different countries progressing in integrating digital mental health into mainstream care?
- How are clinicians navigating the shift toward adopting digital tools to enhance treatment outcomes?
- What factors influence their confidence in recommending these solutions, and how can barriers—such as concerns about safety and efficacy—be addressed?
- What types of digital solutions are being routinely used, and how are emerging technologies like AI—such as machine learning and NLP—being leveraged to enhance care?
- How do demographics (age, gender, ethnicity, and socio-economic factors) influence patient engagement with digital mental health recommendations?
- What progress has been made in establishing regulatory standards to ensure the quality, safety, and ethical use of digital mental health tools, including patient/client confidentiality and data protection?
- How can we improve data measurement and collection to enhance the quality of care?
This webinar is hosted in partnership with the Agency for Integrated Care (AIC) in Singapore.

Fractional Strategic Initiatives Lead and Webinar MC
eMHIC
ENGLAND
Fiona Costello is a seasoned healthcare professional with over 15 years of experience spanning the NHS, private, and non-profit sectors. Currently serving as Strategic Initiatives Lead at eMHIC, International Business Development Director at Aire Innovate, and SVP Partnerships at Brain+, Fiona has consistently demonstrated her commitment to improving health services through technology. Her notable achievements include expanding digital mental health technology within NHS services at SilverCloud Health, contributing to the Canadian Mental Health App Assessment Standard with ORCHA, and enhancing digital health delivery in India. At Aire Innovate, Fiona advocates for the adoption of low-code platforms in healthcare, believing these tools can streamline processes and enhance patient care. With a focus on driving innovation safely and effectively, Fiona remains dedicated to learning and growing in the digital health field, always striving to contribute positively to healthcare outcomes through innovative solutions.

CEO
Institute of Mental Health in Singapore
SINGAPORE
Dr Daniel Fung is a child and adolescent psychiatrist and also the CEO of the Institute of Mental Health in Singapore. He is an Adjunct Associate Professor at all 3 Singapore medical schools.
Dr Fung is the President of the International Association for Child and Adolescent Psychiatry and Allied Professions and President of the College of Psychiatrists, Academy of Medicine, Singapore. Dr Fung has co-authored over 200 peer reviewed research papers, books and book chapters.
Dr Fung has actively been involved in developing telepsychiatry in Singapore and has also developed a number of digital mental health solutions in the last 10 years including a patented novel treatment for ADHD.

National Advisor for Digital Mental Health
Scottish Government
SCOTLAND
Chris is a system designer, technologist and expert in the field of digital implementation in mental health. In a career spanning over 20 years he has led a number of ground-breaking, award winning service transformation programmes that have changed fundamentally how mental health treatments and support is delivered across the population of Scotland.
For the past 8 years Chris has held significant and influential national roles within both the NHS and Scottish Government and is currently working in the Scottish Government as the National Advisor for Digital Mental Health and as the Head of the Digital Mental Health Programme which he established in 2020.
Chris is passionate about delivering innovative, high quality, sustainable digital services at large scale within mental health speaking regularly at public forums about his experiences and approaches. His work currently is focused on the development of strategy, policy, service and innovative technologies and he is working to change the culture across Health and Cares services to maximise the impact and the adoption of digital in mental health.

Senior Manager Digital Mental Health
Medicines and Healthcare products Regulatory Agency (MHRA)
UNITED KINGDOM
Holly Coole, registered mental health nurse and senior manager for digital mental health at the MHRA, leads on a digital mental health project in partnership with the National Institute for Health and Care Excellence (NICE) and funded by Wellcome, to improve access to safe, effective digital mental health technologies. This project will improve outcomes for people with mental health conditions by ensuring that both medical professionals and the public have safe and effective access to DMHTs.
Not only does Holly bring a unique perspective, having worked directly with patients before moving into regulation, but she also has her own lived experience of an eating disorder and post-natal depression. Holly is currently working to provide clarity to the public and healthcare professionals around the key considerations for the regulation and evaluation of DMHTs.

Director Mental Health and Addictions
Government of Newfoundland and Labrador, Canada
CANADA
With a Masters in Social Work, Niki has spent her 20+ year career working in the health sector both at the community and government level. As Provincial Director for Mental Health and Addictions, Niki is responsible for the implementation of provincial action plans including: Towards Recovery: A Mental Health and Addictions Action Plan for Newfoundland and Labrador; Our Path of Resilience: A Plan to Promote Life and Prevent Suicide, and the provinces’ first Provincial Alcohol Action Plan. Since joining the Department of Health and Community Services in 2010, Niki has led several transformative initiatives, such as the provincial expansion of Doorways, the Provincial Stepped Care model and a suite of e-mental health services, including Bridgethegapp.ca. She brings both clinical and policy expertise to her work. In 2018, Niki’s team were the recipient of the Public Service Award of Excellence for their contribution to system transformation through the Towards Recovery Action Plan. In 2020, Niki received an international award recognizing Newfoundland and Labrador’s expertise and leadership in the field of e-mental health. Finally, Niki was recognized by the Public Service Commission as a 2023 Safety Champion for psychological safety in the workplace

Director, National Mindline 1771
Institute of Mental Health
SINGAPORE
Dr Christopher Cheok is the Chief and senior consultant with the Department of Forensic Psychiatry, Institute of Mental Health. He is also the Director of the National Mindline 1771. He was formerly the Clinical Director of the National Addictions Management Service and Head of Psychological Medicine Khoo Teck Puat Hospital. He is a visiting consultant to the Singapore Armed Forces and a member of the medical board of the Civil Aviation Authority of Singapore. During his career with the Singapore Armed Forces, Dr Christopher Cheok has been the Commanding Officer of Medical Classification Centre, the Deputy Commander of the Military Medicine Institute and the Head of the Psychological Care Centre. He has served in peacekeeping missions in East Timor and in humanitarian relief mission during the Asian Tsunami. He has published 3 books on mental health and 20 research papers in peer-reviewed journals.
Qualifications:
MBBS Singapore , MMED (Psychiatry) Singapore.
Institute of Mental Health Profile