As generative AI continues to evolve, its potential to reshape mental health care is becoming increasingly clear.

This three-part webinar series explores how Gen-AI is transforming the mental health landscape by opening new paths of support for individuals around the world and expanding access to personalized care on a scale never seen before. As AI becomes integrated into therapy, support systems, and the lives of hundreds of millions of people, it’s essential to understand both the exciting opportunities and the challenges that lie ahead.

Part 2 Explores how AI-powered tools are already being used by everyday people worldwide to access mental health support. We’ll examine both the benefits, such as greater accessibility and more personalized care, as well as the limitations. These include concerns around trust, how effective and safe it is, and figuring out where generative AI fits into our mental health journeys.

Key Discussion Points

• Commercial vs. Open-Source AI: What's the place for commercial, rule-based, and fine-tuned solutions like Woebot and Therabot versus user-prompted, free-of-charge frontier solutions like ChatGPT, Gemini, and Claude?

• The Role of Policy and Social Media: How will policy and health systems shape this future as tens of millions of people form and share their own opinions on platforms like Reddit and TikTok?

• Measuring Effectiveness and Safety: How should we conceptualize and measure the effectiveness and safety of an intervention as organic and difficult to operationalize as AI therapy?

• Urgent Research Questions: What are the most pressing open questions that research might help to address?

• The Future Ecosystem: What will the mental health ecosystem look like 10 years from now?